URGENT: A bug in Carlson Software regarding daylight savings

There is  a bug which can lead to the settings loss (menu and toolbar customization) on Carlson 2010 or 2011 and AutoCAD 2010 or 2011.

If you are running one of these combinations and have not yet opened your Carlson 2010/2011 since the daylight saving time change, please follow these instructions:

1) On Windows XP: Navigate to C:\Documents and Settings\All Users\Application Data\Carlson Software\Carlson2010 (or/and Carlson 2011) folder.
On Windows Vista or 7.0: Navigate to C:\ProgramData\Carlson Software\Carlson2010 (or/and Carlson 2011) folder.
Some of the folders in this path are hidden so you may just need to copy/paste this path into the Explorer window or enable display of hidden folders.
2) This folder will contain one or more sub-folders. For each of the sub-folders starting with R18.0 or R18.1, please repeat the following steps:
3) Download and save, overwriting the existing files, the following tow files:
http://update.carlsonsw.com/upload/file.php?id=6584&ps=ix1zo3j17g
http://update.carlsonsw.com/upload/file.php?id=6583&ps=gd4w4vsx2a
as a check, you should be seeing the existing files with the same name there and overwrite them
4) It is now safe to launch the program as usual

If you did not receive this email in time to prevent the loss or the menu was still replaced, please follow these steps:
1) On Windows XP: Navigate to C:\Documents and Settings\Your user name\Application Data\Carlson Software\Carlson2010 (or/and Carlson 2011) folder.
On Windows Vista or 7.0: Navigate to C:\Users\Your user name\AppData\Roaming\Carlson Software\Carlson2010 (or/and Carlson 2011) folder.
Some of the folders in this path are hidden so you may just need to copy/paste this path into the Explorer window (adding your user name in the process) or enable display of hidden folders.
2) This folder will contain one or more sub-folders. For each of the sub-folders starting with R18.0 or R18.1, please repeat the following steps:
3) Change into R18.0* or R18.1* sub-folder, then SUP sub-folder and finally BACKUP sub-folder.
4) Locate cs10base.cuix or cs11base.cuix in BACKUP folder and copy it into the SUP (one folder above) folder.

Made by who?

I get a lot of questions and often times I get the same ones over and over. One of my favorite things is to hear a myth or a misconception on a topic about which I know the truth, or at least more of the story. In this small industry it is so easy to have a piece of information disseminated to the public only to have it interpreted incorrectly. Often times this is done unintentionally and is simply a breakdown in communication or a simple misunderstanding.

One of the latest bits of confusion is on data collectors. While the questions and the answers have little impact on what I do, they are questions that I am getting more of lately so I wanted to push this out there to try to help answer the questions, dispel the myths, or simply shed new light on the topic.

Many of us are familiar with the Allegro line from Juniper Systems.  The Allegro has been around for a long time and has been a recommendation for Field Genius and SurvCE over the years.  Leica also had a radio built in to the Allegro so users could power their Robotic Total Stations with SurvCE.

We were next introduced to the JettCE from Two Technologies.  This unit was branded and labeled for various companies so you saw it around in bright colors such as orange and blue and yellow and black.  Over the years we saw variations on that box with new names and new layouts, but essentially they were all JettCE devices from Two Technologies.

Now, here is where the confusion seems to come in.  We have been introduced to the FC2500 from TopCON and the Surveyor + from Carlson Software.   The Surveyor + line is produced by Juniper Systems and the FC 2500 by Two Technologies.  Both companies went to the manufacturers and designed these units from the ground up with their own specs for ruggedness, durability, function, and performance.

You will still see forms of the Allegro and the JettCE around and available, but it is hard to compare those models to their newer relatives the FC2500 and the Surveyor+.  As I said before, this really does not affect or impact what I do on a daily basis but it is something that has come up more than a few times recently and worth getting out there.

For more information on any of these products including specifications or where to buy visit the websites listed below.

Two Technologies
Juniper Systems
TopCON
Carlson Software